SHIPPING

SHIPPING POLICY

At Kazzy Stone we will do our absolute best to process all orders as quickly as possible. Due to the fact that almost all items are handmade to order, please allow up to 1-5 business days for items to be shipped. If for any reason there is a delay in processing and/or shipping, the customer will be directly notified.

DOMESTIC SHIPPING

All domestic shipping is fulfilled through Canada Post. The rates are weight based and will be estimated for you at check out.

Free Shipping within Canada: With the free shipping option, packages are sent by regular mail so there will be no insurance + no tracking information available and no guaranteed delivery date.

Canada Post Expedited + Xpresspost Parcel: Includes tracking number and $100 insurance. Arrives within 1-7 business days of shipping date depending on the option chosen by the customer. Tracking number will be provided via email once item is shipped.

 

Kazzy Stone is not responsible for lost or stolen packages.

Please ensure you double check your shipping address before placing your order as Kazzy Stone is not responsible for undelivered packages due to incorrect address information.

INTERNATIONAL SHIPPING

All International shipping is fulfilled through Canada Post. The rates are weight based and will be estimated for you at check out.

USA

USPS Small Packet US Air:  This option does not include tracking. It takes approximately 1-2 weeks but can vary. 

USPS Expidited/Tracked/Xpresspost Parcel: Includes tracking number. Generally arrives within 1-7 business days of shipping depending on the option chosen by the customer. Tracking number will be provided via email once item is shipped. Many packages take time passing through customs, especially those containing jewelry. This process is out of our control and, as a result, arrival times may vary.

All Other International Shipping outside of the USA

All International shipping is fulfilled through Canada Post and will then transfer over to your country's postal service. The rates are weight based and will be estimated for you at check out for all of our international customers outside of Canada + the USA. 

Many packages take time passing through customs, especially those containing jewelry. This process is out of our control and, as a result, arrival times may vary.

  

Kazzy Stone is not responsible for lost or stolen packages.

Kazzy Stone is not responsible for any customs fees involved with the delivery of packages for international orders.

Please ensure you double check your shipping address before placing your order as Kazzy Stone is not responsible for undelivered packages due to incorrect address information.